Shipping policy
Shipping Policy
At Ora Movement, we are committed to delivering your timepiece safely, securely, and efficiently.
Order Processing
All orders are processed within 1–3 business days.
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Orders are not processed on weekends or holidays.
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Once your order ships, you will receive a confirmation email with tracking details.
Every watch is carefully inspected and securely packaged prior to dispatch.
Estimated Delivery Times
Delivery times vary by location:
Ontario: 1–5 business days
Canada (nationwide): 3–10 business days
United States & North America: 5–14 business days
International: 5–21 business days
Please note that delivery times are estimates and may vary due to carrier delays or customs processing.
Shipping Rates
Shipping rates are calculated at checkout based on your location and selected shipping method.
We aim to provide competitive and reliable shipping options both domestically and internationally.
Tracking Information
Once shipped, you will receive a tracking number via email.
Please allow up to 24–48 hours for tracking updates to appear in the carrier’s system.
Customs, Duties & Taxes
International shipments may be subject to customs fees, import duties, or taxes imposed by the destination country. These charges are the responsibility of the customer.
We recommend contacting your local customs office for more information.
Delayed or Missing Packages
If your order has not arrived within the estimated timeframe, please contact us at:
Include your order number and we will assist you promptly.
While we are not responsible for carrier or customs delays, we will always help track and resolve shipment issues where possible.
Contact Us
If you have any questions about your order, feel free to reach out to us at oramovement0@gmail.com. We are always happy to assist with any concerns or inquiries regarding shipping.